Yes, totally sure.We understand your concerns when buying online, which is why we invest in multiple layers of security to make your experience reliable:
Encrypted website:Our entire site operates under HTTPS protocol. You can check the lock in your browser's address bar, indicating secure connection. This means that any data you enter (personal data, passwords, card information) travels encrypted and cannot be seen by malicious third parties.
Certified payment gateways:As we mention, we use several payment methods that meet international security standards (PCI DSS Level 1). Your financial information is never stored on our servers, but transmitted directly to the secure payment processor.
Transparent privacy policy:We invite all users to review ourPrivacy Policy - Tekkitwhere we use and protect your data. In short,We do not sell or share your personal information with third partiesexcept to process your order (e.g. we deliver your address to the courier for shipment).
Certifications and confidence:ExtraVirgen.Store has theSeal of Trust of the Santiago Chamber of Commerce(CCS) which is only awarded to eCommerce which complies with good security, delivery and customer service practices. You can click on that stamp in our footer to verify our accession.
Risk-free purchase:In the unlikely event of an unauthorized transaction on your card in our store, you have backup from both us and your bank to reverse it. Our support team is attentive to assist you in any suspicion of fraud or unusual activity.
Anti-fraud protection:We have automatic systems that can detect suspicious activity (e.g. many failed payment attempts, or discrepancy between the IP address and billing address) and in that case we can temporarily retain an additional order. This is an extra layer to protect both the customer and us.
Your peace of mind is our priority. We carry theexperience inboundto the field of security: we want to educate you and feel empowered buying. Whenever you have doubts,Question. We will explain transparently how we take care of you at each stage.
Learn more in ourPrivacy Policy and Terms of Service- we invite you to read them to be well informed. And of course, if you notice something strange security related, give it immediately toinfo@extravirgen.store.