What withdrawal options in-store or warehouse withdrawal options do you offer?
For those who prefer to save the shipping cost or need flexibility, we offer the mode ofRetreat in Winery:
Bodega Paine (Metropolitan Region):We have a distribution centre located inPaine, RM. If you can pass by, you can select"Withdrawal at the winery - Paine"at the time of choosing the delivery method during checkout. In this case, you will not be charged an office (it is free).
Points in Santiago:We have several retirement points located in Santiago. Upon entering your commune, the withdrawal points closest to you will appear. In this case, you will not be charged an office (it is free).
Bluexpress/Copec Points: Withdrawal points may be available at the time of chekout. Subject to availability on site.
How does it work?Once your order is ready and packaged, we will send you an email from"Order ready to withdraw". Please wait for this confirmation before you come, to ensure that you do not miss your trip. They are usually 24 working hours from purchase (sometimes less). In the email we will indicate the exact address, reference map and time available for withdrawals.
Withdrawal hours:Monday to Friday from 10:00 a.m. to 5:00 p.m. Holidays closed. If for some reason you need to withdraw outside that time, please contact us and we will try to coordinate (we are flexible as far as possible).
Who can withdraw?For safety, we will ask you to show your identity card or give your name and order number to the winery staff. If you will send a third party or messaging service to be withdrawn for you,first inform us. This is how we avoid delivering to someone unauthorized.
Advantages of withdrawing:In addition to saving you shipping, you make sure you receive it on the date you decide within the range. You can plan your route, for example, "I'm going Friday afternoon back from work to look for it." Our warehouse is not an exhibition store, but if you coordinate with us, we could have some extra product you forgot to include so that we add it to your bag (subject to stock and payment at the moment via POS).
We do not currently have physical shops or showrooms in other cities.
If you live in Santiago sur or just want to stroll around Paine (beautiful agricultural area!), retirement in the hold is for you. Select"Withdrawal in Winery - Paine"on your next order and we are waiting for you with a smile and your package ready
Related Articles
What if I am not home when the dealer arrives?
We understand that unforeseen sometimes arise and you cannot be present to receive the package. Here's what will happen and how to proceed: You should consider that some couriers deliver on hours from 9 AM to 10 PM. The carrierwill make an attempt at ...How can I track my purchase (tracking)?
Tracking is very simple and gives you peace of mind to know where your gourmet box is going: Shipping notification:As we mention, when we dispose of your order, you will receive an email whose subject is usually "Your Order #1234 has been sent". In ...Do they ship throughout Chile? What is the cost of dispatch?
Coverage:Yes,we ship to all of Chilefrom Arica to Punta Arenas, including Easter Island and special territories. For the Metropolitan Region we have full coverage, and for regions we use logistics operators that reach up to remote locations. If you ...How are products packaged? Will they come in good condition?
The quality of delivery is as important as the quality of the products themselves. At ExtraVirgen.Store we have a rigorous packaging process: Boxes and protection:We use resistant corrugated cardboard boxes, suitable for order size. Delicate products ...