Pagos y facturación
Do they ship abroad? (International purchases)
ExtraVirgen.Store focuses mainly on Chile, but we know that gastronomy has no frontiers. If you are abroad craving about our products, here is what we can offer: B2B International: If you are a company and want to buy any of our brands of olive oil, ...
Who can buy at ExtraVirgen?
Any natural person or company who has an interest in feeling, eating and enjoying our delicious products. Are you a company or volume purchases? Ensure your invoice and enjoy special prices. Visit our sectionSale Companiesto learn more.
Can I request a ballot or invoice for my purchase?
Yes. All orders from ExtraVirgen.Store automatically generate aelectronic balloton behalf of the buyer (final consumer) according to the information entered. This ballot is valid for warranty and represents the legal voucher of the transaction. If ...
What payment methods are available and are secure?
At ExtraVirgen.Store we accept multiple payment methods, all100% securethrough certified platforms. Options include: Credit and debit cards:You can pay by Visa, MasterCard, American Express, Magna, etc., by credit and bank debit cards. The processing ...
How to make a purchase? (step by step)
Buying from ExtraVirgen.Store is simple and intuitive. Follow these steps to complete your first order: Explore the catalogue:Browse our product categories in the main menu or use the search bar. You can filter byOils,Sauces and ...
Can I buy without being registered?
Of course not! Choose your products, proceed to the shopping cart, enter your details, pay and you're done! Benefits of registering:With an account you can save your shipping addresses for future purchases, view your order history and streamline the ...
What do I do if my payment was rejected or I have trouble paying?
It may happen that when you try to pay you encounter a rejection or error. Don't worry! Here we guide you to resolve it: Verify the card details:Make sure you have entered the card number, expiration date and CVV code correctly. An incorrect digit ...
Is it safe to buy at ExtraVirgen.Store? (Privacy and data protection)
Yes, totally sure.We understand your concerns when buying online, which is why we invest in multiple layers of security to make your experience reliable: Encrypted website:Our entire site operates under HTTPS protocol. You can check the lock in your ...
How to use a discount code or gift card?
We all love discounts! If you have apromotional code(received by newsletter subscription, special campaign, etc.) or agift cardtake advantage of it by following these steps: In the Cart:When you've added products, go to your cart. Below the item ...
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How can I track my purchase (tracking)?
Tracking is very simple and gives you peace of mind to know where your gourmet box is going: Shipping notification:As we mention, when we dispose of your order, you will receive an email whose subject is usually "Your Order #1234 has been sent". In ...
Origin of olive trees and main varieties in Chile
Olive trees are native to the Mediterranean region and have been cultivated for thousands of years in countries such as Greece, Italy and Spain. It is believed that olive trees were first cultivated in the eastern Mediterranean, in the region that is ...
Extra virgin olive oil for cooking and frying
Extra virgin olive oil is ideal for cooking due to its flavor, strong aroma and high nutritional quality. It can be used for both low temperature cooking and frying. Additionally, it has a lower smoke point than other oils, so it is best not to heat ...
How to preserve olive oil?
To keep olive oil in good condition and preserve its properties and flavor, it is important to follow some recommendations when storing it: Store it in a cool, dark place, such as a closet or pantry. Light can damage the oil and alter its flavor. Use ...
My oil is cloudy and/or contains solid particles inside. Is it bad?
Olive oil can harden or crystallize in cold conditions, its solidification process begins at 14 degrees Celsius. This is because some oil components, such as esters, solidify at low temperatures. However, this does not affect the quality of the oil ...
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