Despachos y Entrega
What if I am not home when the dealer arrives?
We understand that unforeseen sometimes arise and you cannot be present to receive the package. Here's what will happen and how to proceed: You should consider that some couriers deliver on hours from 9 AM to 10 PM. The carrierwill make an attempt at ...
Do they ship throughout Chile? What is the cost of dispatch?
Coverage:Yes,we ship to all of Chilefrom Arica to Punta Arenas, including Easter Island and special territories. For the Metropolitan Region we have full coverage, and for regions we use logistics operators that reach up to remote locations. If you ...
How are products packaged? Will they come in good condition?
The quality of delivery is as important as the quality of the products themselves. At ExtraVirgen.Store we have a rigorous packaging process: Boxes and protection:We use resistant corrugated cardboard boxes, suitable for order size. Delicate products ...
What withdrawal options in-store or warehouse withdrawal options do you offer?
For those who prefer to save the shipping cost or need flexibility, we offer the mode ofRetreat in Winery: Bodega Paine (Metropolitan Region):We have a distribution centre located inPaine, RM. If you can pass by, you can select"Withdrawal at the ...
How long will I receive my order?
We understand the thrill of receiving your products soon ?. Delivery times vary by location: Metropolitan Region (Santiago):We normally deliver between1 and 3 working daysafter your purchase has been confirmed. Many times we get your order to ensure ...
How can I track my purchase (tracking)?
Tracking is very simple and gives you peace of mind to know where your gourmet box is going: Shipping notification:As we mention, when we dispose of your order, you will receive an email whose subject is usually "Your Order #1234 has been sent". In ...
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How can I track my purchase (tracking)?
Tracking is very simple and gives you peace of mind to know where your gourmet box is going: Shipping notification:As we mention, when we dispose of your order, you will receive an email whose subject is usually "Your Order #1234 has been sent". In ...
Origin of olive trees and main varieties in Chile
Olive trees are native to the Mediterranean region and have been cultivated for thousands of years in countries such as Greece, Italy and Spain. It is believed that olive trees were first cultivated in the eastern Mediterranean, in the region that is ...
Extra virgin olive oil for cooking and frying
Extra virgin olive oil is ideal for cooking due to its flavor, strong aroma and high nutritional quality. It can be used for both low temperature cooking and frying. Additionally, it has a lower smoke point than other oils, so it is best not to heat ...
How to preserve olive oil?
To keep olive oil in good condition and preserve its properties and flavor, it is important to follow some recommendations when storing it: Store it in a cool, dark place, such as a closet or pantry. Light can damage the oil and alter its flavor. Use ...
My oil is cloudy and/or contains solid particles inside. Is it bad?
Olive oil can harden or crystallize in cold conditions, its solidification process begins at 14 degrees Celsius. This is because some oil components, such as esters, solidify at low temperatures. However, this does not affect the quality of the oil ...
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